Zelbro Digital LLC ("Zelbro," "we," "us") respects your privacy. This Privacy Policy explains what personal information we collect through zelbro.com (the "Site") and our services, how we use it, and the rights you have.
1. Information We Collect
- Information you give us: name, email address, phone number, business name, budget range, timeline, and the message you submit through our contact or quote forms.
- Information collected automatically: IP address, browser type, device information, language preference, referring URL, pages viewed, and approximate location derived from IP.
- Cookies and similar technology: a small amount of information stored in your browser, including your language preference. See our Cookie Policy.
2. How We Use Your Information
- To respond to your inquiry and prepare a proposal.
- To provide, maintain, and improve our services.
- To send transactional communications about a project.
- To comply with legal obligations and enforce our Terms.
- To protect against fraud and abuse.
We do not sell your personal information. We do not use it for third-party advertising.
3. Legal Bases (where applicable)
Where required by law, we process personal information on the basis of your consent, our contract with you, our legitimate interests in operating our business, or to comply with legal obligations.
4. Sharing Your Information
We share information only with:
- Service providers who process data on our behalf (hosting, database, email delivery). These providers are bound by contract to protect your information and use it only for the purposes we specify.
- Legal authorities when required by valid legal process or to protect our rights and safety.
- In a business transfer if we are acquired or merged, subject to this Policy.
5. Data Retention
We keep inquiry and project information for as long as needed to respond to you, deliver services, and meet legal, accounting, or reporting requirements — typically up to seven (7) years for business records. You may ask us to delete your information earlier (see Your Rights).
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your U.S. Privacy Rights
Depending on where you live, you may have the following rights:
- Right to know what personal information we hold about you.
- Right to access and receive a copy.
- Right to correct inaccurate information.
- Right to delete personal information, subject to legal exceptions.
- Right to opt out of "sale" or "sharing" — we do not sell or share personal information as those terms are defined under the CCPA/CPRA.
- Right to non-discrimination for exercising these rights.
California residents have these rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA). Residents of Colorado, Connecticut, Virginia, Utah, and other states with similar laws have equivalent rights. To exercise any right, email us at info@zelbro.com. We may need to verify your identity before responding.
8. Do Not Track
Our Site does not respond to Do Not Track signals because no common industry standard has been finalized.
9. Children
Our services are directed to businesses and are not intended for anyone under 13. We do not knowingly collect personal information from children under 13.
10. International Users
Zelbro Digital LLC is based in the United States. If you access our Site from outside the U.S., your information will be transferred to and processed in the U.S., which may have data protection laws different from your country.
11. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted here with an updated "Last updated" date.
12. Contact
Privacy questions or requests: info@zelbro.com.